1. GENERAL 

This Website is owned by NESTBOX uvoz-izvoz DOOEL and is intended for search and purchase of products and services, which can be used by all legal entities and individuals over 18 years.

By visiting this Website you agree and are obliged to comply with these Terms of Use.

By purchasing products and / or services from our Website, you acknowledge that you have read, understood and agreed to be bound by these Online Shopping Terms and the other policies set forth above.

NESTBOX uvoz-izvoz DOOEL doesn’t take any responsibility if the user has not read these terms of use and does not apply by them.

These terms of use are subject to change at any time without previous notice.

In these terms of use, under the term “user” of this website for visitor and buyer are considered:

  • A visitor is any person who accesses the website through electronic devices and reviews the offer of products and services.
  • Buyer is a natural person over 18 years of age or a legal entity that orders and buys products or services through the website
  1. PRICES AND PAYMENT

Nest Box offers the following payment options:

  • Payment by payment card (from any bank in R.S Macedonia)

Payment transactions are processed through a payment processing system of an authorized bank. The security of the performed payment transactions is guaranteed by the authorized bank.

The transaction is redirected and processed through E-commerce terminal by HalkBank AD Skopje and will be fully processed by an authorized company for processing online payment.

After the payment is processed, we will send you a confirmation / notification via e-mail.

Nest Box doesn’t have any liability for damage that may be caused to the user and / or third parties if that occurred.

Improper and unauthorized use of an electronic payment card, i.e. if the payment was made without the knowledge and consent of the owner or if it was stolen, Nest Box has no obligation to refund the funds paid.

  • “Pay at the door” payment. The same is done in cash upon receipt of the shipment, where you also receive a delivery note for the products.

The delivery of the products for over 2000 denars is free on the whole territory of RS Macedonia, for the products under 2000 denars the delivery is 150 denars on the whole territory of RS Macedonia.

Before the shipment is delivered, the deliverer is obliged to contact you on the given phone in order to inform you about the delivery.

Delivery time is 2-3 working days, unless otherwise stated.

Nest Box reserves the right to change prices indefinitely, without prior notice.

  1. PRODUCT DELIVERY POLICY

The delivery is made at the place/address which is determined by the user during the execution of the order.

The user is obliged to provide the correct address and sufficient directions for the delivery to be performed.

In case of delay or unavailability of the buyer, for / with the delivery of the products due to the fault of the user, Nest Box is not obliged to return the paid funds.

Upon delivery, the person receiving the order is obliged to review it in the presence of the Nest Box supplier.

Nest Box reserves the right to deliver the products after the expiration of the time provided for delivery in cases when the delivery is delayed only due to Force Majeure.

“Force majeure event” means:

  • Any event that is beyond reasonable control;
  • Unavailability of raw materials, parts of products; and / or
  • Power outages, industrial disputes with others, state regulations, fires, floods, disasters, civil unrest, terrorist attacks or war.
  1. PRODUCT REPLACEMENT POLICY

The user has the right to replace the product no later than 5 days from the date of receipt, provided that it is unused, undamaged and in the full original packaging submitted by Nest Box, including packaging and safety markings.

The cost of returning the products is borne by the user, unless it is determined that the product was delivered inappropriately or incorrectly by Nest Box.

  1. DISPUTE SETTLEMENT

These terms of use will be managed and interpreted in accordance with the positive legal regulations of the Republic of Northern Macedonia.

Any dispute or claim that may arise out of or in connection with the terms of use or in connection with their implementation, the parties shall endeavor to settle amicably.

Otherwise, the Basic Civil Court Skopje is competent.